| Placing Orders |
ONLINE: Just add your items into your shopping cart and choose your payment option. If you require assistance please refer to our CONTACT page for detailed information. PHONE: When in doubt...just give us a ring at (917) 309-4475 and we will help you choose the perfect item for the perfect recipient or we will simply help you complete your order over the phone. FAX: Just print your order and include your credit card information, signature, telephone number and an e-mail address where we can reach you in case we have any questions and fax it to (646) 619-4539. |
| Return/Exchange Policy |
We will gladly refund your money on most unused items within 14 days of purchase. All returned/exchanged items must be kept in their original condition and packaging. Sorry, but furniture, drop-ship items, items discounted for final sale, personalized items and custom orders are non-returnable. Shipping charges are non-refundable. |
| Shipping |
Most orders are shipped via ground service and will arrive within 5-10 days of receipt of your order. In case there are any delays or backordered items in your order we will notify you via e-mail. Custom orders including furniture, art, bedding and personalized items may take between 4-8 weeks. Shipping and handling costs are calculated at checkout. Oversized items may require a surcharge and will be indicated on the item description. RUSH ORDERS: We can process your order in a rush and provide fast delivery. Please call for options and rates. RUSH MESSENGER SERVICE FOR CONCIERGE NYC: If you require same day delivery within New York City we will gladly arrange for a messenger to hand deliver your order. Please call for rates. |
| Payment Methods |
We accept Visa, Mastercard and PayPal. |
| Still not sure? |